• office 1909, Park Lane Tower
  • Business Bay, Dubai

Privacy Policy

RENTAL POLICY


Our Policies

Car Return Timing are Saturday to Thursday 9AM to 10pm.

UAE RESIDENTS: A valid UAE driving license is a must (Minimum one year). Emirates ID COPY

NON-RESIDENTS: Visitors are encouraged to have an International Driving License/Permit prior from arrival to the UAE. Customers from the following countries can drive in the United Arab Emirates without an International Driving Permit (IDP); however, must hold driver’s license from the same country: GCC Countries: Saudi Arabia, Qatar, Oman, Bahrain, Kuwait. European Countries: Germany, Italy, Switzerland, Poland, Slovakia, Finland, Spain, Netherlands, Greece, Sweden, Belgium, Ireland, Turkey, Denmark, Portugal, Austria, France, United Kingdom, Norway, Romania, Luxemburg, Latvia, Serbia, Lithuania. North American Countries: United States of America, Quebec State in Canada. East Asian Countries: Japan, Australia, Singapore, People's Republic of China, South Korea, New Zealand, Hongkong, African Country: South Africa

GENERAL TERMS AND CONDITIONS

In case of monthly rental: early car return will automatically cancel the monthly plan and respective Delivery and pick up Charge of Delivery and pick up Dubai for the rent less than 15 days will be 120 Charge of Delivery and pick up Sharjah for the rent less than 15 days will be 50 Charge of Delivery and pick up Ajman for the rent less than 15 days will be 60

Insurance Excess

Deductible amount charged where hirer is at fault or provided a police report under hit and run case: AED 1000 or zero in case of Super Collision Damage Waiver (SCDW)Purchased Insurance Rate: Price Daily 20 dirham, weekly 15 per day, monthly 200 dirhams per month. Required police report in case of accident

Insurance is not valid in case of the driver name not mentioned in agreement. the hire will pay full repair cost + garage rent + 10% of new car value in case of accident.

The hirer is liable to pay AED 1000 as insurance excess amount in case of his fault or a damaged caused to the car by unknown party or in case hirer fault. This insurance excess is applicable for even minor scratch or small dent also.in case of SCDW purchased insurance excess is NILL. (Zero)

Accepted Cash or Credit Card
In case of credit card

A pre-authorization is taken from the hirer’s credit card at the time of rental. Pre-authorization amount is AED 1000. We keep pre-authorization amount up to 15 days until we receive late traffic fines and salik updates from the Road and Transport Authorities (RTA) of Dubai.

In case of cash

up to 15 days until we receive late traffic fines and salik updates from the Road and Transport Authorities (RTA) of Dubai . will be transfer to customer account or by western union.

Mileage

*Allowed to use 250km per day and additional 50 Fils per km will be paid by the hirer for daily rental

* Allowed to use 5000km per Month and additional 50 Fils per km will be paid by the hirer for Monthly rental

Schedule of Charges

* Return after the mentioned timings one day charges applicable.

* Car pickup and delivery-charges are AED 120 for Dubai

* Car pickup and delivery-charges are AED 50 for Sharjah.

* Car pickup and delivery-charges are AED 60 for Ajman

* Pickup and delivery charges free for monthly

* Insurance is not valid in case of the driver name not mentioned in agreement. the hire will pay full repair cost + garage rent + 10% of new car value in case of accident.

The hirer is liable to pay AED 1000 as insurance excess amount in case of his fault or a damaged caused to the car by unknown party or in case hirer fault. This insurance excess is applicable for even minor scratch or small dent also.in case of SCDW purchased insurance excess is NILL. (Zero)

* Hirer is bound to pay all the traffic fines during his usage and must be paid within 3 days to Drivus Car Rental along with the AED 20 as admin fee and fines with black point must be paid within the 48 hours of fine occurring. .

* Hirer is allowed to use 250KM per day and additional 50 Fils per km will be paid by the hirer for daily rental

* Hirer is allowed to use 5000KM per Month and additional 50 Fils per km will be paid by the hirer for Monthly rental

* Car is for use within Dubai and off-road usage is not allowed unless until written permission is obtained. Car must be Returned in clean condition and should have the same fuel in tank if less charges applicable.

* The Hirer pays the full value of the car repair within the agency in the case of any accident if the driver is under the age of 23, or his driving license has been issued to less than one year.